https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548482#M628337 <P>I recently hard wired my sky q box to the sky q router. I thought it would connect automatically but I still get buffering problems when streaming hd movies. How can I tell if the ethernet cable is being used. If I go to internet settings it just says broadband is connected and there's no indication of which is being used. I can find no option to choose either ethernet or WiFi.</P> Sun, 28 Jan 2024 14:28:01 GMT HARLEYDAVE 2024-01-28T14:28:01Z https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548482#M628337 <P>I recently hard wired my sky q box to the sky q router. I thought it would connect automatically but I still get buffering problems when streaming hd movies. How can I tell if the ethernet cable is being used. If I go to internet settings it just says broadband is connected and there's no indication of which is being used. I can find no option to choose either ethernet or WiFi.</P> Sun, 28 Jan 2024 14:28:01 GMT https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548482#M628337 HARLEYDAVE 2024-01-28T14:28:01Z https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548519#M628353 <P>Disable the wifi in the installer menu</P><P>&nbsp;</P><P>It won't switch to ethernet unless you do a network reset and set it up explicitly.</P> Sun, 28 Jan 2024 15:15:52 GMT https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548519#M628353 Chodley 2024-01-28T15:15:52Z https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548533#M628360 <P>Thanks, do you know how to get to the installer menu&nbsp;</P> Sun, 28 Jan 2024 15:28:19 GMT https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548533#M628360 HARLEYDAVE 2024-01-28T15:28:19Z https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548540#M628363 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2949516">@HARLEYDAVE</a>&nbsp;wrote:<BR /> <P>Thanks, do you know how to get to the installer menu&nbsp;</P> <HR /></BLOCKQUOTE> <P>To enter the engineers menu do the following<BR />press the home button then scroll down to settings and hi-light <BR />do not press select/enter but press 001 then select this takes you into the engineers menu</P> Sun, 28 Jan 2024 15:36:15 GMT https://helpforum.sky.com/t5/Sky-Q/How-can-I-tell-if-my-sky-q-box-is-using-the-ethernet-cable-or-WiFi/m-p/4548540#M628363 Laing1 2024-01-28T15:36:15Z