https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4548417#M628313 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3960452">@Returns1</a>&nbsp;<BR />Normally we could escalate your issue to Sky and the Messaging Team could help you, but there is currently a limited service with that until at least tomorrow so you’ll either need to call Sky or post back in this thread next week when we can hopefully escalate it.</P> Sun, 28 Jan 2024 12:37:29 GMT Daniel0210 2024-01-28T12:37:29Z https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4548416#M628312 <P>Hi got a text and email message stating I will be charged £52 for not returning equipment but I am using it I upgraded my account</P> Sun, 28 Jan 2024 12:32:09 GMT https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4548416#M628312 Returns1 2024-01-28T12:32:09Z https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4548417#M628313 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3960452">@Returns1</a>&nbsp;<BR />Normally we could escalate your issue to Sky and the Messaging Team could help you, but there is currently a limited service with that until at least tomorrow so you’ll either need to call Sky or post back in this thread next week when we can hopefully escalate it.</P> Sun, 28 Jan 2024 12:37:29 GMT https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4548417#M628313 Daniel0210 2024-01-28T12:37:29Z