App

Lilywhite+1 — Sat, 27 Jan 2024 11:09:28 GMT

My Roxi app will not load on my sky q I have rebooted I have refreshed my apps and it still will not work I have used it before it stopped working i put some songs in the library but it won't delete them now I cannot get the app to load at all

Re: App

oldfella — Sat, 27 Jan 2024 11:52:44 GMT

@Lilywhite+1 wrote:

My Roxi app will not load on my sky q I have rebooted I have refreshed my apps and it still will not work I have used it before it stopped working i put some songs in the library but it won't delete them now I cannot get the app to load at all

Hi @Lilywhite+1

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: App

Lilywhite+1 — Sat, 27 Jan 2024 23:39:34 GMT

Hi thanks for your help I have already done all of that but the app will not load I might have to ring sky once again thanks for your help

topic Re: App in Sky Q

App

Re: App

Re: App