topic Cube box not working in Sky Q

Cube box not working

Powell2812 — Sat, 27 Jan 2024 20:43:48 GMT

Sky cube box not working Green light on but cannot access TV guide. Tried vatteriws in remote and reboot Blue light only coming up on box for about 30 secs then disappears Checked lead to TV and to cube box and all seems ok.I also noticed when reboot the box is pretty much silent,normally it's quite noisy on a reboot.My sky Internet is working just fine just for info.

Re: Cube box not working

Laing1 — Sun, 28 Jan 2024 11:17:52 GMT

@Powell2812 wrote:

Sky cube box not working Green light on but cannot access TV guide. Tried vatteriws in remote and reboot Blue light only coming up on box for about 30 secs then disappears Checked lead to TV and to cube box and all seems ok.I also noticed when reboot the box is pretty much silent,normally it's quite noisy on a reboot.My sky Internet is working just fine just for info.

@Powell2812 you say you have checked the HDMI lead but have you tried a new HDMI lead

another thing to try is when the box is showing the green light try pressing the following on your remote

press the home button followed by 1080 then the home button again

Re: Cube box not working

Powell2812 — Sun, 28 Jan 2024 14:35:27 GMT

Just got it to work My daughter plugged her Nintendo switch on and kept the hdmi lead out School girl error.Thanks for your help though,much appreciated.All good now and working just fine.