topic Re: Return equipment in Sky Q

Return equipment

Andrew1385 — Sat, 27 Jan 2024 12:47:10 GMT

Hello, we have just moved to Sky multi room and have our old box to return. Can we have a returns label or information on how to return

Re: Return equipment

caesarome — Sat, 27 Jan 2024 13:37:52 GMT

@Andrew1385

What box do you want to return, if it is a Sky Q then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

Re: Return equipment

Andrew1385 — Sat, 27 Jan 2024 17:26:39 GMT

All sorted, many thanks for providing the link.

andy