topic Re: Sky q stuck on software update 1 of 2 in Sky Q

Sky q stuck on software update 1 of 2

Magzb — Tue, 02 Jan 2024 16:36:27 GMT

Tv apps wouldn't work so I unplugged my sky q box and plugged it back in now its been stuck on software update all day , turns off for a few seconds then back onto software update

Re: Sky q stuck on software update 1 of 2

Tom-W19 — Wed, 03 Jan 2024 08:46:09 GMT

Hi @Magzb

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky q stuck on software update 1 of 2

R20OTE — Sat, 27 Jan 2024 12:15:46 GMT

Hi any solution to this software update 1of 2 issue or is the sky Q box bricked?