topic Re: Need to cancel my engeenier appointment in Sky Q

Need to cancel my engeenier appointment

Katy9 — Sun, 12 Nov 2023 11:24:22 GMT

I have an engineer booked for the 15/11/2023 I no longer need the appointment

Re: Need to cancel my engeenier appointment

Daniel0210 — Sun, 12 Nov 2023 11:25:48 GMT

@Katy9

See this link

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

Don't leave it too late and get a £25 penalty.

Re: Need to cancel my engeenier appointment

Wendyco — Fri, 26 Jan 2024 07:12:32 GMT

I've been trying to cancel my Sky engineer appointment, have gone into my orders and pressed cancel appointment but it said I need to call to cancel. Firstly they don't you a number to cancel so when I finally did find the number it's been constantly engaged???

Re: Need to cancel my engeenier appointment

Daniel0210 — Fri, 26 Jan 2024 07:21:24 GMT

@Wendyco
If you need to contact Sky, then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.