Error code MR104

Jdc32 — Wed, 24 Jan 2024 19:03:35 GMT

Haven't been able to connect main box to network for past 24h +.
Broadband is fine, everything else works ok.
have restarted Sky Q box and router numerous times, issue persists.

Re: Error code MR104

oldfella — Wed, 24 Jan 2024 19:05:12 GMT

@Jdc32 wrote:

Haven't been able to connect main box to network for past 24h +.
Broadband is fine, everything else works ok.
have restarted Sky Q box and router numerous times, issue persists.

Hi @Jdc32

Try a Network Reset found in Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

Re: Error code MR104

Jdc32 — Wed, 24 Jan 2024 19:15:33 GMT

thanks, appreciate the help, will try

topic Re: Error code MR104 in Sky Q

Error code MR104

Re: Error code MR104

Re: Error code MR104