topic No satellite connection… in Sky Q

No satellite connection…

Tina26 — Tue, 23 Jan 2024 20:03:58 GMT

Hello I'm hoping you can help me ever since the last severe storm we had. My BBC has been glitching. Now I have lost all of my channel is it just says no satellite connection. I have checked my service status and it says there is no problems online, but clearly there is there are several apps missing as well as all of my channels.

Re: No satellite connection…

Laing1 — Tue, 23 Jan 2024 20:11:11 GMT

@Tina26 wrote:

Hello I'm hoping you can help me ever since the last severe storm we had. My BBC has been glitching. Now I have lost all of my channel is it just says no satellite connection. I have checked my service status and it says there is no problems online, but clearly there is there are several apps missing as well as all of my channels.

@Tina26 try following the link below

https://www.sky.com/help/articles/signal-error-messages-on-sky-q

Re: No satellite connection…

oldfella — Tue, 23 Jan 2024 20:11:30 GMT

@Tina26 wrote:

Hello I'm hoping you can help me ever since the last severe storm we had. My BBC has been glitching. Now I have lost all of my channel is it just says no satellite connection. I have checked my service status and it says there is no problems online, but clearly there is there are several apps missing as well as all of my channels.

Hi @Tina26

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.