https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4543712#M627294 <UL><LI>&nbsp;</LI></UL> Mon, 22 Jan 2024 19:57:28 GMT Lesleyjpate 2024-01-22T19:57:28Z https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4543709#M627292 <P>Had new EE routerinstalled today . Main TV , phones and tablets have all connected to new router but upstairs TV via Sky multi room won't work&nbsp;</P> Mon, 22 Jan 2024 19:54:08 GMT https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4543709#M627292 Lesleyjpate 2024-01-22T19:54:08Z https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4543712#M627294 <UL><LI>&nbsp;</LI></UL> Mon, 22 Jan 2024 19:57:28 GMT https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4543712#M627294 Lesleyjpate 2024-01-22T19:57:28Z https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4543722#M627296 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3956160">@Lesleyjpate</a>&nbsp;wrote:<BR /> <P>Had new EE routerinstalled today . Main TV , phones and tablets have all connected to new router but upstairs TV via Sky multi room won't work&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3956160">@Lesleyjpate</a>&nbsp;</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR /><BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).</P> Mon, 22 Jan 2024 20:03:16 GMT https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4543722#M627296 oldfella 2024-01-22T20:03:16Z https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4877014#M683346 <P>I have the same problem.. Did you find a solution please?&nbsp;</P> Fri, 10 Jan 2025 06:46:25 GMT https://helpforum.sky.com/t5/Sky-Q/Have-issues-with-linking-my-multi-room-sky-box-and-TV-to-new-EE-router/m-p/4877014#M683346 Scott159 2025-01-10T06:46:25Z