topic NETWORK CINNECTION STATUS RESET MESSAGE in Sky Q

NETWORK CINNECTION STATUS RESET MESSAGE

DaleA1980 — Sun, 21 Jan 2024 13:52:27 GMT

The home page user interface has been replaced with a long message instructing to "Go to settings and check your network connection status to reset." Everything is connected and working perfectly except the home page interface which has been replaced with this message.

Re: NETWORK CINNECTION STATUS RESET MESSAGE

Laing1 — Sun, 21 Jan 2024 14:13:33 GMT

@DaleA1980 wrote:
The home page user interface has been replaced with a long message instructing to "Go to settings and check your network connection status to reset." Everything is connected and working perfectly except the home page interface which has been replaced with this message.

@DaleA1980 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: NETWORK CINNECTION STATUS RESET MESSAGE

DaleA1980 — Sun, 21 Jan 2024 14:29:12 GMT

Laing1 thank you for your message. I managed to sort the issue out. I needed to connect the SkyQ box separately to the TV connection. Got a little confused but it's all good now. Thanks again.