https://helpforum.sky.com/t5/Sky-Q/Sky-keep-crashing/m-p/4541258#M626668 <P>and says please insert your viewing card with chip facing up???</P> Fri, 19 Jan 2024 19:56:05 GMT IainSteel 2024-01-19T19:56:05Z https://helpforum.sky.com/t5/Sky-Q/Sky-keep-crashing/m-p/4541258#M626668 <P>and says please insert your viewing card with chip facing up???</P> Fri, 19 Jan 2024 19:56:05 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-keep-crashing/m-p/4541258#M626668 IainSteel 2024-01-19T19:56:05Z https://helpforum.sky.com/t5/Sky-Q/Sky-keep-crashing/m-p/4541263#M626670 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953913">@IainSteel</a>&nbsp;wrote:<BR /> <P>and says please insert your viewing card with chip facing up???</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953913">@IainSteel</a>&nbsp;have you checked to make sure your viewing card is seated properly&nbsp;</P> Fri, 19 Jan 2024 20:15:28 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-keep-crashing/m-p/4541263#M626670 Laing1 2024-01-19T20:15:28Z https://helpforum.sky.com/t5/Sky-Q/Sky-keep-crashing/m-p/4542102#M626882 <P>Thank you&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2624583">@Laing1</a>&nbsp;- yes it appears to now be ok - we read some other threads on here and followed some</P><P>guidance. <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span><span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Sun, 21 Jan 2024 09:06:11 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-keep-crashing/m-p/4542102#M626882 IainSteel 2024-01-21T09:06:11Z