topic Re: Just had replacement sky Q box delivered. Old one taken away but still contains viewing card. Ca in Sky Q https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540847#M626598 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953521">@RobertS69</a>&nbsp;</P> <P>No need to call.&nbsp;I’ve escalated your post to Sky and the Messaging Team may contact you later.<BR /><BR />Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have<STRONG> 48 hours </STRONG>to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within <STRONG>48 hours </STRONG>the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly. <BR /><BR />This link explains the process.<BR /><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A></P> Fri, 19 Jan 2024 12:36:50 GMT Daniel0210 2024-01-19T12:36:50Z Just had replacement sky Q box delivered. Old one taken away but still contains viewing card. Can i https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540801#M626591 <P>Just had my replacement sky q box delivered.&nbsp; Old box taken by delivery driver has my viewing card in it. Can i get a replacement viewing card.</P> Fri, 19 Jan 2024 12:01:53 GMT https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540801#M626591 RobertS69 2024-01-19T12:01:53Z Re: Just had replacement sky Q box delivered. Old one taken away but still contains viewing card. Ca https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540809#M626592 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953521">@RobertS69</a>&nbsp;wrote:<BR /><P>Just had my replacement sky q box delivered.&nbsp; Old box taken by delivery driver has my viewing card in it. Can i get a replacement viewing card.</P><HR /></BLOCKQUOTE><P>You'll need to ring Sky to request that.&nbsp;</P> Fri, 19 Jan 2024 12:09:30 GMT https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540809#M626592 Jones_The_Cat 2024-01-19T12:09:30Z Re: Just had replacement sky Q box delivered. Old one taken away but still contains viewing card. Ca https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540847#M626598 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953521">@RobertS69</a>&nbsp;</P> <P>No need to call.&nbsp;I’ve escalated your post to Sky and the Messaging Team may contact you later.<BR /><BR />Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have<STRONG> 48 hours </STRONG>to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within <STRONG>48 hours </STRONG>the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly. <BR /><BR />This link explains the process.<BR /><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A></P> Fri, 19 Jan 2024 12:36:50 GMT https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540847#M626598 Daniel0210 2024-01-19T12:36:50Z Re: Just had replacement sky Q box delivered. Old one taken away but still contains viewing card.... https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540858#M626601 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953521">@RobertS69</a></SPAN> &nbsp;an invite to chat.</P> Fri, 19 Jan 2024 12:42:13 GMT https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4540858#M626601 Lisa-P1987 2024-01-19T12:42:13Z Re: Just had replacement sky Q box delivered. Old one taken away but still contains viewing card.... https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4542345#M626945 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953521">@RobertS69</a></SPAN>. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Sun, 21 Jan 2024 13:47:01 GMT https://helpforum.sky.com/t5/Sky-Q/Just-had-replacement-sky-Q-box-delivered-Old-one-taken-away-but-still-contains-viewing-card-Can-i/m-p/4542345#M626945 Mr+Flibbles+86 2024-01-21T13:47:01Z