topic Re: Channels not working in Sky Q

Channels not working

shirleydcrouch — Wed, 17 Jan 2024 22:36:08 GMT

Most of the channels aren't working on my sky, it has a message saying the channel is currently affected by a problem with your satellite signal. I can't get BBC or ITV or channel 5, can get BBC2, C4 etc

Re: Channels not working

PandJ2020 — Wed, 17 Jan 2024 23:08:41 GMT

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

you may need your dish alignment checked

Re: Channels not working

Daniel0210 — Thu, 18 Jan 2024 04:43:20 GMT

@shirleydcrouch
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. If your dish is out of alignment, it’s not something that will necessarily be visible to the naked eye. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.