https://helpforum.sky.com/t5/Sky-Q/To-discuss-about-the-enginee-s-visit/m-p/4539411#M626317 <P>If you have a communal dish, the engineer may need access to the cupboard where the Sky equipment is installed. I imagine the message was asking you to arrange that with your landlord or building management people.</P> Wed, 17 Jan 2024 19:58:24 GMT Mark39 2024-01-17T19:58:24Z https://helpforum.sky.com/t5/Sky-Q/To-discuss-about-the-enginee-s-visit/m-p/4539344#M626301 <P>We have a skyline in the flat but I was messaged about arranging access to the comminear area&nbsp;</P> Wed, 17 Jan 2024 18:07:20 GMT https://helpforum.sky.com/t5/Sky-Q/To-discuss-about-the-enginee-s-visit/m-p/4539344#M626301 Abs2007 2024-01-17T18:07:20Z https://helpforum.sky.com/t5/Sky-Q/To-discuss-about-the-enginee-s-visit/m-p/4539402#M626315 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3952258">@Abs2007</a>&nbsp;</P> <P>Not sure if you are aware but we are customers here who help each other so you are not talking to Sky. Having said that is you explain what you issue is we might be able to help or suggest something ?</P> Wed, 17 Jan 2024 19:37:30 GMT https://helpforum.sky.com/t5/Sky-Q/To-discuss-about-the-enginee-s-visit/m-p/4539402#M626315 caesarome 2024-01-17T19:37:30Z https://helpforum.sky.com/t5/Sky-Q/To-discuss-about-the-enginee-s-visit/m-p/4539411#M626317 <P>If you have a communal dish, the engineer may need access to the cupboard where the Sky equipment is installed. I imagine the message was asking you to arrange that with your landlord or building management people.</P> Wed, 17 Jan 2024 19:58:24 GMT https://helpforum.sky.com/t5/Sky-Q/To-discuss-about-the-enginee-s-visit/m-p/4539411#M626317 Mark39 2024-01-17T19:58:24Z