mini q box keeps tripping network connection

Garry811 — Tue, 16 Jan 2024 23:26:08 GMT

My Mini Sky Q box suddenly stopped connecting to main box downstairs. After looking at various other threads I switched both boxes off and reset my BT WIFI and also switched off for a period of time as nothing else worked.

Everytime I tried to reconnect my WiFi to main box it would get a tick to show connected then I'd go upstairs and try connect mini box but it would say it couldn't connect and i would go back downstairs and it had changed to X next to network connection.

Eventually I realised that if I switched my mini box off the main box stayed connected, so the mini box keeps tripping network connection everytime it's switched on

Any idea on solutions???

Re: mini q box keeps tripping network connection

Chodley — Wed, 17 Jan 2024 07:49:59 GMT

This is the kind of nonsense that led me to using powerlines etc. and switching off wifi on the Sky boxes.

My personal theory - I think the Q mesh sometimes decides for np good reason that the mini is the way to get to the internet and if it has a poor signal compared to the main box it gets upset.

Maybe try completely resetting the mini box (hold down power button for 15 seconds) and leave it at step 1 and then go and redo the Q?

topic mini q box keeps tripping network connection in Sky Q

mini q box keeps tripping network connection

Re: mini q box keeps tripping network connection