topic Re: Upgrade not showing in Sky Q

Upgrade not showing

gladys44 — Tue, 16 Jan 2024 16:57:30 GMT

Upgraded to sky sports via website and its not showing on my sky Q box. it's also been more 4 hours since the upgrade

Re: Upgrade not showing

Laing1 — Tue, 16 Jan 2024 17:04:46 GMT

@gladys44 wrote:

Upgraded to sky sports via website and its not showing on my sky Q box. it's also been more 4 hours since the upgrade

@gladys44 it can take upto 24 hours but is usually on your account much sooner

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: Upgrade not showing

gladys44 — Wed, 17 Jan 2024 09:45:08 GMT

tired this and unfortunetly it didnt work