https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4537868#M625998 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3861445">@Prabhjot1</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.&nbsp;</P> Tue, 16 Jan 2024 12:44:55 GMT Daniel0210 2024-01-16T12:44:55Z https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4537856#M625995 <P>Remote broke</P> Tue, 16 Jan 2024 12:37:23 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4537856#M625995 Prabhjot1 2024-01-16T12:37:23Z https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4537865#M625997 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3861445">@Prabhjot1</a>&nbsp;wrote:<BR /><P>Remote broke</P><HR /></BLOCKQUOTE><P><A href="https://www.sky.com/help/forms/replaceremote" target="_blank">https://www.sky.com/help/forms/replaceremote</A></P> Tue, 16 Jan 2024 12:41:56 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4537865#M625997 PandJ2020 2024-01-16T12:41:56Z https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4537868#M625998 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3861445">@Prabhjot1</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.&nbsp;</P> Tue, 16 Jan 2024 12:44:55 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-broken/m-p/4537868#M625998 Daniel0210 2024-01-16T12:44:55Z