topic Re: Broken button on Sky multiroom box in Sky Q

Broken button on Sky multiroom box

damon987 — Sun, 14 Jan 2024 09:27:48 GMT

The sensor button has broken or been pushed in and now is floating around in the multiroom device.

is there any way of taking it apart or do I need to send it back to get a replacement? @Sky

Re: Broken button on Sky multiroom box

Mark39 — Sun, 14 Jan 2024 10:36:16 GMT

You'll need to contact Sky for a replacement box.

Re: Broken button on Sky multiroom box

Daniel0210 — Sun, 14 Jan 2024 11:11:37 GMT

@damon987

Sky will probably arrange a doorstep box swap whereby DPD deliver a replacement and take the faulty/broken mini box away with them. You'll have to have the box unconnected and ready on the day.

Re: Broken button on Sky multiroom box

damon987 — Sun, 14 Jan 2024 19:55:22 GMT

Thank you both. Will contact Sky.