topic Re: On demand removing series link in Sky Q

On demand removing series link

Charmainex — Sat, 13 Jan 2024 07:02:33 GMT

Hi All

I'd like help with an on demand verses series link query to see if the "issue" is a technical one or me.

Scenario: I wanted to watch a 6 part series and only remembered it after episode 3 had aired, so I set the series link for the final episodes yet to air. For the first few I missed I used on demand to download.

My question is, does downloading the earlier missed episodes removes the series link for the latter as when I look in my recordings folder I see all the episodes in the series (ie all 6) with the download options for all including the 3 that were recorded via series link only.

With the exception of forgetting to set up series link earlier am I doing anything wrong? I find on demand downloads slower than the show so at some point whilst watching I get a warning of waiting to download more which is frustrating especiallyfor those i series linked (even when giving the download a good 30 minute headstart) . I'm reverting to watching on my phone, which makes me question why I'm paying for sky as i barely watch the paid channels, cinema etc and the features I do like are failing me.

Help?

Thanks

Re: On demand removing series link

Invisiblename — Sat, 13 Jan 2024 08:16:36 GMT

@Charmainex The only clarity I can give is with regards to the speed of download: live recordings / watching comes via your satellite dish, catchup comes via your internet connection; hence the later is dependant on your broadband speed and the status of your home WiFi.

Re: On demand removing series link

oj01 — Sat, 13 Jan 2024 08:26:55 GMT

@Charmainex wrote:
Hi All
I'd like help with an on demand verses series link query to see if the "issue" is a technical one or me.

Scenario: I wanted to watch a 6 part series and only remembered it after episode 3 had aired, so I set the series link for the final episodes yet to air. For the first few I missed I used on demand to download.

My question is, does downloading the earlier missed episodes removes the series link for the latter as when I look in my recordings folder I see all the episodes in the series (ie all 6) with the download options for all including the 3 that were recorded via series link only.

With the exception of forgetting to set up series link earlier am I doing anything wrong? I find on demand downloads slower than the show so at some point whilst watching I get a warning of waiting to download more which is frustrating especiallyfor those i series linked (even when giving the download a good 30 minute headstart) . I'm reverting to watching on my phone, which makes me question why I'm paying for sky as i barely watch the paid channels, cinema etc and the features I do like are failing me.
Help?
Thanks

@Charmainex No, downloading episodes shouldn't remove any scheduled recordings. I can understand it also downloading the remaining episodes but are you sure that the scheduled recordings have disappeared.

As a solution to your slow downloads, why not download them in advance rather than at the time you want to watch them.

Re: On demand removing series link

Chodley — Sat, 13 Jan 2024 08:50:40 GMT

How fast is your broadband connection? Most should be able to handle HD downloads at replay speed and could be the famous "slow downloads" issue.

I appreciate this is a separate issue to your main question but seems to me it needs fixing too.