https://helpforum.sky.com/t5/Sky-Q/Return-of-equipment/m-p/4531503#M624632 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3945348">@ROBERTSONPAULIN</a>&nbsp;<BR />We are customers on here trying to help other customers. You aren’t talking to Sky Customer Services.</P> <P><BR />I’ve escalated your post to Sky and the Messaging Team may contact you later.<BR /><BR />Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have<STRONG> 48 hours </STRONG>to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within <STRONG>48 hours </STRONG>the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly. <BR /><BR />This link explains the process.<BR /><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A></P> Tue, 09 Jan 2024 12:14:45 GMT Daniel0210 2024-01-09T12:14:45Z https://helpforum.sky.com/t5/Sky-Q/Return-of-equipment/m-p/4531494#M624628 <P>Dear SKY I have had 2 reminders to return my kit. I have returned it on the 4/12/23 and have the receipt bar code is <FONT size="2" color="#999999"><EM>(Removed)</EM></FONT>. Please confirm receipt. Pauline Scott.</P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Removed personal details<BR /></I></P> Tue, 09 Jan 2024 13:08:42 GMT https://helpforum.sky.com/t5/Sky-Q/Return-of-equipment/m-p/4531494#M624628 ROBERTSONPAULIN 2024-01-09T13:08:42Z https://helpforum.sky.com/t5/Sky-Q/Return-of-equipment/m-p/4531503#M624632 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3945348">@ROBERTSONPAULIN</a>&nbsp;<BR />We are customers on here trying to help other customers. You aren’t talking to Sky Customer Services.</P> <P><BR />I’ve escalated your post to Sky and the Messaging Team may contact you later.<BR /><BR />Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have<STRONG> 48 hours </STRONG>to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within <STRONG>48 hours </STRONG>the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly. <BR /><BR />This link explains the process.<BR /><A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014</A></P> Tue, 09 Jan 2024 12:14:45 GMT https://helpforum.sky.com/t5/Sky-Q/Return-of-equipment/m-p/4531503#M624632 Daniel0210 2024-01-09T12:14:45Z https://helpforum.sky.com/t5/Sky-Q/Return-of-equipment/m-p/4531584#M624662 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3945348">@ROBERTSONPAULIN</a></SPAN> &nbsp;an invite to chat.</P> Tue, 09 Jan 2024 13:32:12 GMT https://helpforum.sky.com/t5/Sky-Q/Return-of-equipment/m-p/4531584#M624662 Lisa-P1987 2024-01-09T13:32:12Z