https://helpforum.sky.com/t5/Sky-Q/apps-not-working/m-p/4531224#M624594 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3944862">@Laurenjmc</a>&nbsp;wrote:<BR /> <P>when we press to go onto an app it's saying we have no internet connection but our wifi box is working it's just the sky apps that aren't&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3944862">@Laurenjmc</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> Tue, 09 Jan 2024 08:29:26 GMT Quoman7 2024-01-09T08:29:26Z https://helpforum.sky.com/t5/Sky-Q/apps-not-working/m-p/4530898#M624512 <P>when we press to go onto an app it's saying we have no internet connection but our wifi box is working it's just the sky apps that aren't&nbsp;</P> Mon, 08 Jan 2024 17:38:57 GMT https://helpforum.sky.com/t5/Sky-Q/apps-not-working/m-p/4530898#M624512 Laurenjmc 2024-01-08T17:38:57Z https://helpforum.sky.com/t5/Sky-Q/apps-not-working/m-p/4531224#M624594 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3944862">@Laurenjmc</a>&nbsp;wrote:<BR /> <P>when we press to go onto an app it's saying we have no internet connection but our wifi box is working it's just the sky apps that aren't&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3944862">@Laurenjmc</a>&nbsp;Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?</P> Tue, 09 Jan 2024 08:29:26 GMT https://helpforum.sky.com/t5/Sky-Q/apps-not-working/m-p/4531224#M624594 Quoman7 2024-01-09T08:29:26Z