topic Re: ITV1 HD on Sky Q Missing in Sky Q

ITV1 HD on Sky Q Missing

lesbutcher — Mon, 08 Jan 2024 17:49:36 GMT

Got a replacement box, there is no ITV1 HD anywhere?

Re: ITV1 HD on Sky Q Missing

Laing1 — Mon, 08 Jan 2024 18:13:54 GMT

@lesbutcher wrote:
Got a replacement box, there is no ITV1 HD anywhere?

@lesbutcher so what channel is showing at 103 ?

Re: ITV1 HD on Sky Q Missing

lesbutcher — Mon, 08 Jan 2024 18:17:58 GMT

Hi, it's just ITV, so SD not HD, the other HD channels are on Channel 801, 802 and 803 apart from BBC 1 HD which is still 101

Re: ITV1 HD on Sky Q Missing

Laing1 — Mon, 08 Jan 2024 18:19:45 GMT

@lesbutcher wrote:
Hi, it's just ITV, so SD not HD, the other HD channels are on Channel 801, 802 and 803 apart from BBC 1 HD which is still 101

@lesbutcher you might find ITV1HD on 803 then it should be on 103 so try giving your box a reboot

ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

Re: ITV1 HD on Sky Q Missing

lesbutcher — Mon, 08 Jan 2024 18:25:17 GMT

Yes I've already tried rebooting , it's not there at all.

Re: ITV1 HD on Sky Q Missing

Laing1 — Mon, 08 Jan 2024 18:26:37 GMT

@lesbutcher wrote:
Yes I've already tried rebooting , it's not there at all.

@lesbutcher so whats on 803 then ?

Re: ITV1 HD on Sky Q Missing

lesbutcher — Mon, 08 Jan 2024 18:41:27 GMT

Just looked there is no 803 bbc2hd is 802 and channel4hd is 804 there is no channel 5HD either anywhere

Re: ITV1 HD on Sky Q Missing

oj01 — Mon, 08 Jan 2024 19:21:58 GMT

@lesbutcher Have you put your viewing card into the new box?

Re: ITV1 HD on Sky Q Missing

lesbutcher — Mon, 08 Jan 2024 19:26:41 GMT

Hi no we are waiting for a replacement as the other was damaged, is that the reason we don't have the HD channels? Was sent priority on Sat morning and still no sign of it

Re: ITV1 HD on Sky Q Missing

oj01 — Mon, 08 Jan 2024 19:29:53 GMT

@lesbutcher To be honest, I'm surprised anything works without a viewing card. Your viewing card is basically your subscription.

Re: ITV1 HD on Sky Q Missing

xenon81 — Mon, 08 Jan 2024 19:31:55 GMT

That explains it, without a viewing card you'll just get the default channels, for ITV I think the default is ITV1 Central West SD.

Re: ITV1 HD on Sky Q Missing

lesbutcher — Mon, 08 Jan 2024 19:42:24 GMT

Ah I see, thanks for your help, much appreciated. Really wanted the HD for the football tonight, oh well never mind

Re: ITV1 HD on Sky Q Missing

Chodley — Mon, 08 Jan 2024 20:35:21 GMT

If it was a replacement box, assume you accidentally left your card in your old box that was carted off?