https://helpforum.sky.com/t5/Sky-Q/My-WiFi-keeps-dropping-and-both-Q-boxes-aren-t-working/m-p/4530399#M624404 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3942681">@hayleychesh75</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Mon, 08 Jan 2024 10:12:37 GMT Lisa-P1987 2024-01-08T10:12:37Z https://helpforum.sky.com/t5/Sky-Q/My-WiFi-keeps-dropping-and-both-Q-boxes-aren-t-working/m-p/4528490#M623940 <P>We have the problem in both bedrooms, one remote appears not to be working also. WiFi keeps dropping on the broadband and yes we have tried all the reset options. Turning on and off reconnecting,&nbsp;</P> Fri, 05 Jan 2024 18:34:52 GMT https://helpforum.sky.com/t5/Sky-Q/My-WiFi-keeps-dropping-and-both-Q-boxes-aren-t-working/m-p/4528490#M623940 hayleychesh75 2024-01-05T18:34:52Z https://helpforum.sky.com/t5/Sky-Q/My-WiFi-keeps-dropping-and-both-Q-boxes-aren-t-working/m-p/4528807#M624019 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3942681">@hayleychesh75</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sat, 06 Jan 2024 09:54:27 GMT https://helpforum.sky.com/t5/Sky-Q/My-WiFi-keeps-dropping-and-both-Q-boxes-aren-t-working/m-p/4528807#M624019 Lisa-P1987 2024-01-06T09:54:27Z https://helpforum.sky.com/t5/Sky-Q/My-WiFi-keeps-dropping-and-both-Q-boxes-aren-t-working/m-p/4530399#M624404 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3942681">@hayleychesh75</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Mon, 08 Jan 2024 10:12:37 GMT https://helpforum.sky.com/t5/Sky-Q/My-WiFi-keeps-dropping-and-both-Q-boxes-aren-t-working/m-p/4530399#M624404 Lisa-P1987 2024-01-08T10:12:37Z