topic Re: Bbc one closing sd in Sky Q

Bbc one closing sd

michellemariefinc — Mon, 08 Jan 2024 07:27:21 GMT

Hi i look "programme no longer available" cbbc

Re: Bbc one closing sd

oj01 — Mon, 08 Jan 2024 07:28:47 GMT

@michellemariefinc That's correct. What's your question?

Re: Bbc one closing sd

Daniel0210 — Mon, 08 Jan 2024 07:34:11 GMT

@michellemariefinc

That's correct. BBC SD channels closing which has been well documented on the forums.

Re: Bbc one closing sd

michellemariefinc — Mon, 08 Jan 2024 07:44:48 GMT

When boradotes stop today or 6:00pm

Re: Bbc one closing sd

Daniel0210 — Mon, 08 Jan 2024 07:46:26 GMT

No idea on a timeline @michellemariefinc just the SD channels will close permanently today.

Re: Bbc one closing sd

Chodley — Mon, 08 Jan 2024 07:47:56 GMT

Sorry didn't understand that but it shouldn't matter when. Just use the HD versions? CBBC HD should be on 607

Re: Bbc one closing sd

michellemariefinc — Mon, 08 Jan 2024 07:51:54 GMT

I dont know im has sky Q sd..

Re: Bbc one closing sd

Daniel0210 — Mon, 08 Jan 2024 07:54:08 GMT

@michellemariefinc wrote:

I dont know im has sky Q sd..

Sorry @michellemariefinc but your posts are difficult to understand.

Re: Bbc one closing sd

michellemariefinc — Mon, 08 Jan 2024 07:55:35 GMT

Re: Bbc one closing sd

oj01 — Mon, 08 Jan 2024 09:02:50 GMT

@michellemariefinc If you have a Sky Q box you can already watch the HD version of all affected channels. You don't need to pay extra for them.

Re: Bbc one closing sd

Chodley — Mon, 08 Jan 2024 09:45:34 GMT

@michellemariefinc wrote:

Yes we know that, as mentioned above.

You do not have to pay for HD on Sky Q to get the BBC HD channels. They are free. Have a look in the TV Guide on your box.

Re: Bbc one closing sd

Anonymous — Mon, 08 Jan 2024 10:04:01 GMT

I think the following channel numbers from the BBC themselves is up to date:-

https://www.bbc.co.uk/reception/help-guides/freesat-sky/sky-channel-numbers-england

Edit: some of the regional stuff might not be such as BBC Scotland.

Re: Bbc one closing sd

Laura4121 — Thu, 11 Jan 2024 14:35:32 GMT

I've just spoken with Sky and was told it will be £9 extra a month for HD. It's free for the first 3 months then £9. We have Sky Q already, but haven't been paying for HD, so we have now lost the BBC channels from Sky. I haven't had any messages on screen so this was a complete surprise to me today! Think I'm going to cancel it all.

Re: Bbc one closing sd

nigea99 — Thu, 11 Jan 2024 14:40:56 GMT

@Laura4121 wrote:

I've just spoken with Sky and was told it will be £9 extra a month for HD. It's free for the first 3 months then £9. We have Sky Q already, but haven't been paying for HD, so we have now lost the BBC channels from Sky. I haven't had any messages on screen so this was a complete surprise to me today! Think I'm going to cancel it all.

hi @Laura4121

You do NOT need the HD add on for the BBC channels - if you have been told you need it then you should raise a complaint and make sure get your call reviewed.

What is the actual message you are getting when trying to watch BBC & which channel(s) - & can you confirm it is live channels or whether it is a problem with a recording

Re: Bbc one closing sd

TimmyBGood — Thu, 11 Jan 2024 14:56:48 GMT

@Laura4121 wrote:

I've just spoken with Sky and was told it will be £9 extra a month for HD.

This appears to be based on a misunderstanding of the official announcement from the BBC themselves

" If you are still using SD satellite equipment you now need to upgrade to HD to be able to watch BBC channels. "

While somewhat confusingly worded, this is intended to mean HD-capable equipment (which Q is already) and not HD subscription.

Re: Bbc one closing sd

Chodley — Thu, 11 Jan 2024 22:04:42 GMT

@Laura4121 wrote:
I've just spoken with Sky and was told it will be £9 extra a month for HD. It's free for the first 3 months then £9. We have Sky Q already, but haven't been paying for HD, so we have now lost the BBC channels from Sky. I haven't had any messages on screen so this was a complete surprise to me today! Think I'm going to cancel it all.

You haven't had any messages on screen because you've been watching the HD version already.

Re: Bbc one closing sd

ABCD12345678 — Thu, 25 Jul 2024 14:36:37 GMT

Thread bump. I was about to cancel my parents payment for HD channels but just read that the SD channels are no longer on Sky. They watch a lot of BBC channels, if I cancel HD does that mean they will lose access to BBC channels on Sky Q?

Re: Bbc one closing sd

SKY1992bf — Thu, 25 Jul 2024 14:38:52 GMT

@ABCD12345678 wrote:
Thread bump. I was about to cancel my parents payment for HD channels but just read that the SD channels are no longer on Sky. They watch a lot of BBC channels, if I cancel HD does that mean they will lose access to BBC channels on Sky Q?

@ABCD12345678 the bbc channels will not be affected if you were to choose to cancel the entertainment hd add on

Re: Bbc one closing sd

ABCD12345678 — Thu, 25 Jul 2024 14:44:19 GMT

@SKY1992bf ok thank you, do the channel numbers stay the same once HD is switched off?

Re: Bbc one closing sd

SKY1992bf — Thu, 25 Jul 2024 14:49:35 GMT

@ABCD12345678 wrote:
@SKY1992bf ok thank you, do the channel numbers stay the same once HD is switched off?

@ABCD12345678 The channel numbers stay the same they just switch to the sd version where the channel is part of the sky base package