topic Re: New sky q box in Sky Q

New sky q box

Escortrs1 — Thu, 04 Jan 2024 20:57:29 GMT

I used to have channels 1-15 before channel 101 now I've been given a new q box and they have disappeared is there anyway of getting them back

Re: New sky q box

nigea99 — Thu, 04 Jan 2024 21:01:11 GMT

@Escortrs1 wrote:

I used to have channels 1-15 before channel 101 now I've been given a new q box and they have disappeared is there anyway of getting them back

hi @Escortrs1

These are your favourites and need to be set on each box

Edit - Sorry I initially posted help for the wrong System- will update when I have the right help pgae

Re: New sky q box

oldfella — Thu, 04 Jan 2024 21:01:37 GMT

@Escortrs1 wrote:

I used to have channels 1-15 before channel 101 now I've been given a new q box and they have disappeared is there anyway of getting them back

Hi @Escortrs1

Looks like you had set 1 to 15 as favourites.

See help link below if you want to set them up on your new Q box.

https://www.sky.com/help/articles/using-the-sky-tv-guide

Re: New sky q box

nigea99 — Thu, 04 Jan 2024 21:03:20 GMT

@oldfella wrote:

@Escortrs1 wrote:

I used to have channels 1-15 before channel 101 now I've been given a new q box and they have disappeared is there anyway of getting them back

Hi @Escortrs1

Looks like you had set 1 to 15 as favourites.

See help link below if you want to set them up on your new Q box.

https://www.sky.com/help/articles/using-the-sky-tv-guide

@Escortrs1 - @oldfella posted the link just before I found it 🙂