topic Re: Need a new sky q mini box in Sky Q

Need a new sky q mini box

Martine1974 — Thu, 04 Jan 2024 20:14:19 GMT

Hi can I order a new sky q mini box as our won't connect to the internet. Thanks

Re: Need a new sky q mini box

daveNOS — Thu, 04 Jan 2024 20:21:32 GMT

@Martine1974 You can't order one via the forum, you will have to call Sky.

Re: Need a new sky q mini box

Laing1 — Thu, 04 Jan 2024 20:22:45 GMT

@Martine1974 wrote:

Hi can I order a new sky q mini box as our won't connect to the internet. Thanks

Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot your mini box