topic Re: Discovery Plus in Sky Q

Discovery Plus

elusiveguff — Tue, 18 Jul 2023 17:21:33 GMT

Posted previously about this back in March and I'm still no closer to getting is resolved! I have a full Sky Q subscription, I should be able to get Discovery plus for free. I have had confirmation it's activated on Sky. I have scanned all the QR codes they have thrown at me, I have put in the code and signed into Discovery plus, however I get the below message:

Not sure what else I can do. Sky and discovery plus have not been any help what so ever.

I can't understand if they have my email address that one of them just can't give me a code that I can put in to activate a full suntto get it working!

I missing Expedition Unknown!!!

Re: Discovery Plus

oldfella — Tue, 18 Jul 2023 17:25:11 GMT

Hi @elusiveguff

Assume your first step was to subscribe through Sky Marketplace?

See following help link

https://www.sky.com/help/articles/discovery-plus

Re: Discovery Plus

elusiveguff — Tue, 18 Jul 2023 17:28:28 GMT

Yup did all that

Re: Discovery Plus

oldfella — Tue, 18 Jul 2023 17:31:40 GMT

Hi @elusiveguff

Did you get the following screen when you subscribed through Sky Marketplace

Re: Discovery Plus

elusiveguff — Tue, 18 Jul 2023 17:32:59 GMT

Yes I did

Re: Discovery Plus

xtallulahx — Thu, 04 Jan 2024 18:40:05 GMT

I'm just wondering if this was ever resolved, I'm currently stuck in the same loop but can't see any way to resolve it in the forum.

thanks

Re: Discovery Plus

elusiveguff — Thu, 04 Jan 2024 18:44:36 GMT

Sadly not I'm afraid. I ended up signing in uskng my Dads account

Re: Discovery Plus

xtallulahx — Thu, 04 Jan 2024 19:54:14 GMT

Ok, well that sucks, thanks for the update anyway! 🙂

Re: Discovery Plus

elusiveguff — Thu, 04 Jan 2024 19:56:04 GMT

Yeah it's so irritating, if you find a solution please let me know.