https://helpforum.sky.com/t5/Sky-Q/Sky-Box-Return/m-p/4527023#M623654 <P>I have received an email regarding reutrning my old sky box. Can you please a postage box to my new address</P> Thu, 04 Jan 2024 12:53:20 GMT ScottThompson 2024-01-04T12:53:20Z https://helpforum.sky.com/t5/Sky-Q/Sky-Box-Return/m-p/4527023#M623654 <P>I have received an email regarding reutrning my old sky box. Can you please a postage box to my new address</P> Thu, 04 Jan 2024 12:53:20 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Box-Return/m-p/4527023#M623654 ScottThompson 2024-01-04T12:53:20Z https://helpforum.sky.com/t5/Sky-Q/Sky-Box-Return/m-p/4527032#M623655 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3941508">@ScottThompson</a>&nbsp;<BR />If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub and 31 days for Sky Q box(es)], <U><STRONG>to the address that the subscription was registered at.</STRONG></U>If you’ve moved to Sky Glass or Stream any Sky Q packaging is sent out a bit later in case you change your mind.<BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. <STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Thu, 04 Jan 2024 13:02:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Box-Return/m-p/4527032#M623655 Daniel0210 2024-01-04T13:02:39Z