topic Re: Sky box not connecting to satellite in Sky Q

Sky box not connecting to satellite

Zan — Tue, 02 Jan 2024 15:10:25 GMT

our sky box is not connecting to the satellite, is there anything I can do to fix this?

Re: Sky box not connecting to satellite

Daniel0210 — Tue, 02 Jan 2024 15:22:47 GMT

@Zan wrote:

our sky box is not connecting to the satellite, is there anything I can do to fix this?

@Zan

What do you mean by not connecting to the satellite? Any error message on screen?

Re: Sky box not connecting to satellite

Chodley — Wed, 03 Jan 2024 05:06:19 GMT

It doesn't connect to the satellite, it's a passive receiver of the broadcast from the satellite. If it says it has no satellite signal, then there's a problem with the dish or a cable or any communal distribution system between the dish and box.

A power cycle of the box (I put it in standby beforehand) is always worth a try first.