https://helpforum.sky.com/t5/Sky-Q/IP-Geolocation-issue/m-p/4524745#M623262 <P>Hello Sky Team,</P><P>&nbsp;</P><P>I work for an ISP called Gigabit Networks.&nbsp;</P><P>&nbsp;</P><P>Several of our customers are having issues downloading content on the Sky Q box. This is because it says they're outside of the UK. We have confirmed with other companies such as BBC that the IP address range is within the UK.</P><P>&nbsp;</P><P>We have been this issue since middle of November. I have also seen that other ISP's have been having similar issues.</P><P>&nbsp;</P><P>Can you please update your database with this IP range?</P><P>&nbsp;</P><P><SPAN>154.41.212.0/22</SPAN></P><P>&nbsp;</P><P><SPAN>Kind Regards,</SPAN></P><P>&nbsp;</P><P><SPAN>Jefferson&nbsp;</SPAN></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 02 Jan 2024 14:12:26 GMT GigabitJeff 2024-01-02T14:12:26Z https://helpforum.sky.com/t5/Sky-Q/IP-Geolocation-issue/m-p/4524745#M623262 <P>Hello Sky Team,</P><P>&nbsp;</P><P>I work for an ISP called Gigabit Networks.&nbsp;</P><P>&nbsp;</P><P>Several of our customers are having issues downloading content on the Sky Q box. This is because it says they're outside of the UK. We have confirmed with other companies such as BBC that the IP address range is within the UK.</P><P>&nbsp;</P><P>We have been this issue since middle of November. I have also seen that other ISP's have been having similar issues.</P><P>&nbsp;</P><P>Can you please update your database with this IP range?</P><P>&nbsp;</P><P><SPAN>154.41.212.0/22</SPAN></P><P>&nbsp;</P><P><SPAN>Kind Regards,</SPAN></P><P>&nbsp;</P><P><SPAN>Jefferson&nbsp;</SPAN></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 02 Jan 2024 14:12:26 GMT https://helpforum.sky.com/t5/Sky-Q/IP-Geolocation-issue/m-p/4524745#M623262 GigabitJeff 2024-01-02T14:12:26Z