https://helpforum.sky.com/t5/Sky-Q/Keep-loosing-connection/m-p/4524414#M623204 <P>Painful isn't it</P><P>&nbsp;</P><P>A Q booster might help. You can get one from Sky for free if they can't fix it over the phone.</P><P><BR />Personally I switched to ethernet</P><P>&nbsp;</P><P>oh and the BT "Smart" wifi feature is worth disabling, see if that helps</P><P>&nbsp;</P><P>and separating the 2.4GHz (which Q will use) and 5GHz (which it won't) into two different SSIDs has been said to help too.</P> Tue, 02 Jan 2024 09:36:48 GMT Chodley 2024-01-02T09:36:48Z https://helpforum.sky.com/t5/Sky-Q/Keep-loosing-connection/m-p/4524408#M623203 <P>I have bt broadband and my sky q box and mini box keep loosing connection all the time. I have to keep resetting it and putting password in.&nbsp;<BR />my WiFi signal is fine and other devices are all working fine so I don't believe it is my WiFi which is causing the problem.&nbsp;<BR />I have to reset several times a day!</P> Tue, 02 Jan 2024 09:11:03 GMT https://helpforum.sky.com/t5/Sky-Q/Keep-loosing-connection/m-p/4524408#M623203 Payne-k3 2024-01-02T09:11:03Z https://helpforum.sky.com/t5/Sky-Q/Keep-loosing-connection/m-p/4524414#M623204 <P>Painful isn't it</P><P>&nbsp;</P><P>A Q booster might help. You can get one from Sky for free if they can't fix it over the phone.</P><P><BR />Personally I switched to ethernet</P><P>&nbsp;</P><P>oh and the BT "Smart" wifi feature is worth disabling, see if that helps</P><P>&nbsp;</P><P>and separating the 2.4GHz (which Q will use) and 5GHz (which it won't) into two different SSIDs has been said to help too.</P> Tue, 02 Jan 2024 09:36:48 GMT https://helpforum.sky.com/t5/Sky-Q/Keep-loosing-connection/m-p/4524414#M623204 Chodley 2024-01-02T09:36:48Z