topic Re: Sky Q reset pin in Sky Q

Sky Q reset pin

Kazmataz123 — Mon, 01 Jan 2024 16:59:29 GMT

Hi all, for some reason my pin got my sky q is not working today, I thought I'd reset it to change it anyway for the new year. If I enter my last 4 digits of my account it's saying incorrect which isn't true.. Can anyone advise as no idea what's going on with it

Re: Sky Q reset pin

Mark39 — Mon, 01 Jan 2024 17:09:07 GMT

Have you tried Sky's help here: https://www.sky.com/help/articles/your-pin-sky-q

Re: Sky Q reset pin

Kazmataz123 — Mon, 01 Jan 2024 17:11:20 GMT

Yep no luck with the help guide

Re: Sky Q reset pin

Laing1 — Mon, 01 Jan 2024 17:54:28 GMT

@Kazmataz123 wrote:

Hi all, for some reason my pin got my sky q is not working today, I thought I'd reset it to change it anyway for the new year. If I enter my last 4 digits of my account it's saying incorrect which isn't true.. Can anyone advise as no idea what's going on with it

@Kazmataz123 on Q the pin is usually the last 4 digits of your viewing card worth trying that ?

Re: Sky Q reset pin

Kazmataz123 — Mon, 01 Jan 2024 18:52:51 GMT

Yep but I changed that number years ago I've managed to do it now anyway. Apparantly all I needed to go onto website and change it there. So all sorted now.. Thanks for help