topic Re: Apps in wrong order since update in Sky Q

Apps in wrong order since update

steve+tyree — Sun, 31 Dec 2023 17:13:50 GMT

Sky apps are in the wrong order. Netflix prime and paramount 1st please. How do I change?

Re: Apps in wrong order since update

PandJ2020 — Sun, 31 Dec 2023 17:24:00 GMT

I believe they are ordered in most used order. You cannot manually change the order.

Re: Apps in wrong order since update

steve+tyree — Sun, 31 Dec 2023 17:53:42 GMT

Unfortunately not. I've tried using my favourites repeatedly it changes nothing. Sky need to alter this as it's annoying to skip past YouTube itvx etc and other pointless stuff to get to the apps I use regularly.

probably a sponsored problem

Re: Apps in wrong order since update

best+of+the+best — Sun, 31 Dec 2023 18:23:05 GMT

@steve+tyree wrote:
Unfortunately not. I've tried using my favourites repeatedly it changes nothing. Sky need to alter this as it's annoying to skip past YouTube itvx etc and other pointless stuff to get to the apps I use regularly.

probably a sponsored problem

Fair comment @steve+tyree try using voice control for your apps you use regularly press the mic button and say "Paramountplus" it's a lot quicker if you are finding apps aren't in order that you want.

Re: Apps in wrong order since update

steve+tyree — Sun, 31 Dec 2023 18:37:55 GMT

I get the workaround but I'd like the issue resolved

Re: Apps in wrong order since update

PandJ2020 — Sun, 31 Dec 2023 18:56:44 GMT

@steve+tyree wrote:
I get the workaround but I'd like the issue resolved

Unfortunately Sky are unlikely to change it.

Re: Apps in wrong order since update

best+of+the+best — Sun, 31 Dec 2023 19:35:46 GMT

@steve+tyree wrote:
I get the workaround but I'd like the issue resolved

Not sure it's an issue the apps move from left to right so if you open Netflix then Paramount Netflix should be the second app in line

Using voice control is not a workaround it's there by design.

Re: Apps in wrong order since update

steve+tyree — Sun, 31 Dec 2023 20:12:23 GMT

The settings state in order of use, that's not what's happening. The solution is simple enough- voice control doesn't integrate with the apps so that too is a faff.

Re: Apps in wrong order since update

best+of+the+best — Mon, 01 Jan 2024 04:13:50 GMT

@steve+tyree wrote:
The settings state in order of use, that's not what's happening. The solution is simple enough- voice control doesn't integrate with the apps so that too is a faff.

The order of use is normally the HDMI port the Sky Q box is connected to

Not seen a Sky Q remote with the dedicated Netflix, Prime, Disney+,

Paramount+ buttons yet

So what integration are you wanting with voice control

The solution is simple try using a different remote the one that came with your tv.

I use the LG Magic Remote it operates the Sky Q box I can also control the apps on the Sky Q box with voice control using the LG Magic Remote (play pause rewind fastfoward)

Re: Apps in wrong order since update

steve+tyree — Mon, 01 Jan 2024 07:19:22 GMT

I think you've misunderstood the OP. In the sky Q apps menu apps are presented in an order that does not match my frequency of usage. This is the problem

Re: Apps in wrong order since update

Invisiblename — Mon, 01 Jan 2024 08:31:14 GMT

@steve+tyree wrote:
I think you've misunderstood the OP. In the sky Q apps menu apps are presented in an order that does not match my frequency of usage. This is the problem

I'm afraid you may not be happy with this, but Sky are VERY unlikely to make any changes after all this time.

Re: Apps in wrong order since update

MightyQuinn — Mon, 01 Jan 2024 08:46:47 GMT

@steve+tyree wrote:
The settings state in order of use, that's not what's happening. The solution is simple enough- voice control doesn't integrate with the apps so that too is a faff.

Hi @steve+tyree Just checking that you launching the Apps from the Home screen. They are sorted by last used.

Re: Apps in wrong order since update

best+of+the+best — Mon, 01 Jan 2024 11:20:24 GMT

@steve+tyree wrote:
I think you've misunderstood the OP. In the sky Q apps menu apps are presented in an order that does not match my frequency of usage. This is the problem

I don't access the apps from the Sky Q apps menu I use voice control to open the app I use most Netflix is also in the Catch Up section so I can also watch my programmes what are in the continue watching without the need to go to the apps menu to select Netflix.

It's only a problem if you allow the Sky Q box to dictate how you access your frequently watched apps the workarounds are not to your liking as you find it a faff

Not really sure why you need to go to the apps menu but each too their own I guess.

Re: Apps in wrong order since update

Leeandsam — Wed, 28 Aug 2024 11:27:16 GMT

I agree with you on this. Pain that featured apps not in order i want. Not sure why everyone querying how you do it. Really shouldnt be difficult to organise apps into the order each user wants

Re: Apps in wrong order since update

MightyQuinn — Wed, 28 Aug 2024 13:17:19 GMT

Hi @Leeandsam Did you read https://helpforum.sky.com/t5/Sky-Q/Apps-in-wrong-order-since-update/m-p/4523439#M623030

Re: Apps in wrong order since update

Leeandsam — Wed, 28 Aug 2024 13:22:14 GMT

Thanks. I did.

but like the guy that asked the initial question, i go to home, click down the side to apps and then featured. My first app here is bbc iplayer then various others. I dont use voice.

i don't understand the lack of flexibility on not being able to rearrange the order.

Re: Apps in wrong order since update

xenon81 — Wed, 28 Aug 2024 13:51:15 GMT

The apps are listed in order of use if you press home, then press right to access the home page, then scroll down a few times past Top Picks etc, you will see your apps listed in order of use.

Don't press home then go to Apps, that isn't the same thing.

Re: Apps in wrong order since update

Leeandsam — Wed, 28 Aug 2024 14:01:06 GMT

Ah ok. In an ideal world rearranging apps to my order and still going in the way i like would have been my pref but your way is good plus i like other selections that i didnt know about like "continue watching"

cheers for that 👌

Re: Apps in wrong order since update

Moose294 — Sat, 10 Jan 2026 14:42:09 GMT

Every day's a school day.

I had the same problem / complaint as the OP, but this makes sense... I'll try and remember to do it this way in future. Thanks.