topic Re: Problem getting worse over the last two weeks. Cannot watch a recording properly in Sky Q

Problem getting worse over the last two weeks. Cannot watch a recording properly

Donnamacl — Sun, 31 Dec 2023 19:56:17 GMT

Cannot watch recorded programmes due to continuous message 'there is a technical fault with this channel. Please try later'. Done all the restart, switch off switch on. Not responding at all now.

Re: Problem getting worse over the last two weeks. Cannot watch a recording properly

oldfella — Sun, 31 Dec 2023 20:03:58 GMT

@Donnamacl wrote:

Cannot watch recorded programmes due to continuous message 'there is a technical fault with this channel. Please try later'. Done all the restart, switch off switch on. Not responding at all now.

Hi @Donnamacl

If you cannot make new recordings look like you may have a hard drive failure.

Check through the following link and it will lead to box replacement if you cannot solve your issue.

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

Re: Problem getting worse over the last two weeks. Cannot watch a recording properly

Donnamacl — Sun, 31 Dec 2023 21:45:49 GMT

Thank you for your prompt reply. So far so good - but of a bummer losing recordings, but can live with it if it's sorted! Thanks again.