https://helpforum.sky.com/t5/Sky-Q/Sky-box-mini-not-working/m-p/4523051#M622936 <P>Sky box mini not working. It came up with an error and unable to fix, but then suddenly now says this. You can't actually press the middle button and get it to action at the sky box.</P><P>Remote batteries are ok, so not a remote issue.&nbsp;</P><P>Please help!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/96137i0AE4F6DD38481613/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Sun, 31 Dec 2023 14:52:15 GMT Tanzin 2023-12-31T14:52:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-mini-not-working/m-p/4523051#M622936 <P>Sky box mini not working. It came up with an error and unable to fix, but then suddenly now says this. You can't actually press the middle button and get it to action at the sky box.</P><P>Remote batteries are ok, so not a remote issue.&nbsp;</P><P>Please help!</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/96137i0AE4F6DD38481613/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P><P> </P> Sun, 31 Dec 2023 14:52:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-mini-not-working/m-p/4523051#M622936 Tanzin 2023-12-31T14:52:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-mini-not-working/m-p/4523110#M622941 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3938535">@Tanzin</a>&nbsp;wrote:<BR /> <P>Sky box mini not working. It came up with an error and unable to fix, but then suddenly now says this. You can't actually press the middle button and get it to action at the sky box.</P> <P>Remote batteries are ok, so not a remote issue.&nbsp;</P> <P>Please help!</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.jpg" style="width: 4032px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/96137i0AE4F6DD38481613/image-size/medium?v=v2&amp;px=400" role="button" title="image.jpg" alt="image.jpg" /></span></P> <P> </P> <HR /></BLOCKQUOTE> <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3938535">@Tanzin</a>&nbsp;</P> <P>&nbsp;</P> <P>Please may I suggest you try a reset of your remote</P> <P><BR />Press &amp; Hold the 7 &amp; 9 until the remote's light (red LED above the SKY logo button) flashes 4 times<BR /><BR />Until you manage to get to a step where you can re-pair it you will need to make sure it has line of sight of the box as until it is re-paired it uses Infrared</P> <P>&nbsp;</P> <P>Once you get the mini box working again you can re-pair by pressing &amp; holding 1 &amp; 3 together &amp; follow the on screen instructions</P> Sun, 31 Dec 2023 16:05:04 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-mini-not-working/m-p/4523110#M622941 nigea99 2023-12-31T16:05:04Z