topic Re: How to watch sky on new LG TV in Sky Q

How to watch sky on new LG TV

ChelseaJules — Tue, 05 Sep 2023 19:33:33 GMT

I have a new LG tv but cannot seem to watch sky on it, the only app option is sky store, which I've downloaded but it doesn't enable me to watch live TV. Is there no way to do this? The whole point was to be able to watch live TV and football etc in another room

Re: How to watch sky on new LG TV

caesarome — Tue, 05 Sep 2023 20:45:02 GMT

There is no app like Sky Go that you can install to watch Sky this is because your TV will just shows the pictures from your Sky box as normal.

Re: How to watch sky on new LG TV

Annie+UK — Tue, 05 Sep 2023 21:15:59 GMT

How was your old TV getting live Sky?

The Sky Store app is for playing stuff purchased from Nuy and Keep, it give assess to your Sky Library

Re: How to watch sky on new LG TV

ChelseaJules — Tue, 05 Sep 2023 21:18:38 GMT

It's an additional tv - the previous tv is plugged in to the sky Q box, I had though that I would be able to log in to my sky account on a smart tv but it seems not!

Re: How to watch sky on new LG TV

caesarome — Tue, 05 Sep 2023 21:20:13 GMT

@ChelseaJules wrote:

the previous tv is plugged in to the sky Q box,

This LG TV will do the same.

Re: How to watch sky on new LG TV

Annie+UK — Tue, 05 Sep 2023 21:54:43 GMT

So you have one TV connected to your Sky Q box and you thought you could add an extra TV without paying for multiscreen and a Sky Q mini?

Re: How to watch sky on new LG TV

ChelseaJules — Tue, 05 Sep 2023 22:35:36 GMT

I already have multi screen and several mini boxes but none of my other TVs are smart- hence I assumed that I could sign into my smart tv, via the sky go app, connected via Wi-Fi

Re: How to watch sky on new LG TV

Chodley — Wed, 06 Sep 2023 00:21:46 GMT

@ChelseaJules wrote:
I already have multi screen and several mini boxes but none of my other TVs are smart- hence I assumed that I could sign into my smart tv, via the sky go app, connected via Wi-Fi

Nope. Sky don't write apps like netflix, iplayer.

Sky glass is kind of like that but you have to have that specific TV and it's not the same as Q which is locked into satellite delivery.

Re: How to watch sky on new LG TV

Wootty90 — Sun, 19 Nov 2023 17:30:54 GMT

The only way is to use a console Xbox ps5 etc

I agree though I'd love to stream sky on my lg oled

Re: How to watch sky on new LG TV

Iceg — Wed, 06 Dec 2023 08:10:28 GMT

I also have a similar issue with the Sky News app. We have a new LG tv, the app worked fine up until about three weeks ago. Now I get the error "there was a problem with this video [timeout]" when trying to open the app. Reinstalling the app hasn't made any difference.

Re: How to watch sky on new LG TV

ElsieN — Mon, 25 Dec 2023 18:46:53 GMT

I have just bought an LG TV as well and could not get it connected. My sky q box is connected to the hdmi on the back of the TV.

You then go to Home Hub which appears on the home page of the LG TV and the hdmi option is there with your sky box. Press that - and it WORKS!

Re: How to watch sky on new LG TV

philby123 — Sat, 30 Dec 2023 05:11:12 GMT

I have same issue on a brand new LG TV model lg oled55b36la. The live TV option does not work, all other options in the app work. Reinstalled made no difference.

Re: How to watch sky on new LG TV

best+of+the+best — Sat, 30 Dec 2023 06:17:23 GMT

@philby123 wrote:
I have same issue on a brand new LG TV model lg oled55b36la. The live TV option does not work, all other options in the app work. Reinstalled made no difference.

Hi @philby123 Live TV is the first option in your source list if you haven't tuned in any channels or got an outdoor aerial connected too your tv then Live TV won't display anything

How is your Sky Q box connected to your TV is it HDMI 1 then you need to press the source button on either the LG remote to select HDMI 1

The easiest way of setting up your Sky Q box on your LG TV is by using Device Connector if you have the LG magic remote press the voice button and say Device Connector

Or press the home button and select device connector by scrolling through the tiles at the bottom of the screen.

Then follow the on screen instructions for the device you want to connect your tv too.

Re: How to watch sky on new LG TV

philby123 — Sat, 30 Dec 2023 08:29:05 GMT

Ah the aerial! I thought live TV was a digital stream! I don't have an aerial connected to my LG TV. It's connected to my BT Box! I always thought that Sky News off the BT Box was a digital service ?

Re: How to watch sky on new LG TV

Chodley — Sat, 30 Dec 2023 08:37:32 GMT

It is but digital services can be decoded, converted and output over analog RF cables by a set top box on a specific frequency (an aerial captures many frequencies on the same type of cable and then the TV has to tune them rather than the BT box in your example doing the digital streaming or tuning and outputting a single frequency) - as far as the TV knows, it's got an analog signal coming in of just one frequency so you would still have to have tuned it to that in the first place, it just won't "see" any of the others that the BT box knows about.

Re: How to watch sky on new LG TV

philby123 — Sat, 30 Dec 2023 08:38:53 GMT

What I don't understand is my previous Sony TV was connected exactly the same way, I installed the Sky app on the Sony interface and Sky News worked perfectly from there with no aerial connection to the TV?

Re: How to watch sky on new LG TV

Chodley — Sat, 30 Dec 2023 08:46:40 GMT

The app on the Sony was probably the Android based one. Same sky news app you can get for a phone, more or less. Aerial or hdmi connections aren't relevant for that, it's just streaming using the internet. I guess LG don't have one (my Panasonic certainly doesn't) as they don't run on Android so Sky would have to write a specific app for the WebOs Operating System that LG use.

Re: How to watch sky on new LG TV

Quoman7 — Sat, 30 Dec 2023 08:52:50 GMT

@philby123 wrote:

What I don't understand is my previous Sony TV was connected exactly the same way, I installed the Sky app on the Sony interface and Sky News worked perfectly from there with no aerial connection to the TV?

Hi @philby123 You cannot get Sky Go on LG Smart TV as it is unavailable on the LG Content Store.

I think Sky Go can be streamed online via the web browser on your LG TV?

Alternatively if you have a games consol, Playstation, Xbox you can use the SKY Go app from those devices connected to your TV.

Re: How to watch sky on new LG TV

philby123 — Sat, 30 Dec 2023 09:10:06 GMT

It's not Sky Go it's the Sky News app.

Re: How to watch sky on new LG TV

philby123 — Sat, 30 Dec 2023 09:13:38 GMT

Thanks for that reply, yes Sony was Android, the LG Sky News app has all the features the android one has for streaming of different news items which work fine but the Live TV function doesn't work?