topic Re: Casualty episodes missing from catch up in Sky Q

Casualty episodes missing from catch up

Anonymous — Fri, 29 Dec 2023 12:03:50 GMT

Casualty episodes missing from catch up on sky Q when I use search or voice search it's only giving me seires 37 and episodes from series 38 are nowhere to be seen anywhere on sky Q box and they should show via search on sky Q anyone else having this problem so can anyone elsss confirm if they having this issue thanks

@Kirsty+S27 please help

Re: Casualty episodes missing from catch up

Laing1 — Fri, 29 Dec 2023 12:50:15 GMT

@Anonymous wrote:

Casualty episodes missing from catch up on sky Q when I use search or voice search it's only giving me seires 37 and episodes from series 38 are nowhere to be seen anywhere on sky Q box and they should show via search on sky Q anyone else having this problem so can anyone elsss confirm if they having this issue thanks

@Kirsty+S27 please help

@Anonymous showing the same for me even doing a manually search by typing in casualty, at a guess this is all the BBC has supplied to Sky

You could always contact viewer relations at viewerR@sky.uk

Re: Casualty episodes missing from catch up

Anonymous — Fri, 29 Dec 2023 13:21:51 GMT

@Laing1 wrote:
@Anonymous wrote:
Casualty episodes missing from catch up on sky Q when I use search or voice search it's only giving me seires 37 and episodes from series 38 are nowhere to be seen anywhere on sky Q box and they should show via search on sky Q anyone else having this problem so can anyone elsss confirm if they having this issue thanks
@Kirsty+S27 please help
@Anonymous showing the same for me even doing a manually search by typing in casualty, at a guess this is all the BBC has supplied to Sky
You could always contact viewer relations at viewerR@sky.uk

Iv emailed the viewers team and no reply emailed them last week and Wednesday and no reply

Re: Casualty episodes missing from catch up

Daniel0210 — Fri, 29 Dec 2023 13:25:39 GMT

@Anonymous

They are probably still playing catch-up after the holiday period.

Re: Casualty episodes missing from catch up

caesarome — Fri, 29 Dec 2023 13:35:09 GMT

According to this they are still on series 37 with episode 43 due to be broadcast tomorrow ?

Re: Casualty episodes missing from catch up

Anonymous — Fri, 29 Dec 2023 13:44:35 GMT

@caesarome wrote:
According to this they are still on series 37 with episode 43 due to be broadcast tomorrow ?

Series 37 finished a bit ago plus they not go thumbnails on sky.com (which they should have) as seen in the link you added so the data also not right somewhere for casualty on sky could all be part of the problem

@Kirsty+S27 @Sam-R @KevNewMedia

Re: Casualty episodes missing from catch up

mappion — Fri, 29 Dec 2023 14:25:07 GMT

Hi @Anonymous

This may be down to the fact that the BBC seems to have changed how Casualty is now listed in that those recently show are available on the BBC IPlayer but under the subheading of Casualty - Driving Force and not series 38. May be confusing how Sky are picking them up.

In the meantime, only option is to use the BBC IPlayer app to view those recently shown episodes.

Re: Casualty episodes missing from catch up

Anonymous — Fri, 29 Dec 2023 14:28:19 GMT

@mappion wrote:
Hi @Anonymous
This may be down to the fact that the BBC seems to have changed how Casualty is now listed in that those recently show are available on the BBC IPlayer but under the subheading of Casualty - Driving Force and not series 38. May be confusing how Sky are picking them up.

In the meantime, only option is to use the BBC IPlayer app to view those recently shown episodes.

You might be correct as it was originally listed as seires 38 on bbc iPlayer but hope this can be fixed on sky so it shows via search like it should

Re: Casualty episodes missing from catch up

KevNewMedia — Mon, 01 Jan 2024 11:04:37 GMT

@Anonymous wrote:

@caesarome wrote:

According to this they are still on series 37 with episode 43 due to be broadcast tomorrow ?

Series 37 finished a bit ago plus they not go thumbnails on sky.com (which they should have) as seen in the link you added so the data also not right somewhere for casualty on sky could all be part of the problem

@Kirsty+S27 @Sam-R @KevNewMedia

Hi @Anonymous and Happy New Year!

As has been mentioned, we'd recommend emailing the ViewerR@Sky.UK team for any content related feedback.

Just so that you know, Kirsty and Sam no longer work in the Sky Community 😉

Re: Casualty episodes missing from catch up

Anonymous — Thu, 04 Jan 2024 19:02:12 GMT

@KevNewMedia wrote:
@Anonymous wrote:
@caesarome wrote:
According to this they are still on series 37 with episode 43 due to be broadcast tomorrow ?
Series 37 finished a bit ago plus they not go thumbnails on sky.com (which they should have) as seen in the link you added so the data also not right somewhere for casualty on sky could all be part of the problem
@Kirsty+S27 @Sam-R @KevNewMedia
Hi @Anonymous and Happy New Year!

As has been mentioned, we'd recommend emailing the ViewerR@Sky.UK team for any content related feedback.

Just so that you know, Kirsty and Sam no longer work in the Sky Community 😉

Hi iv emailed the viewers team twice in the last 2 weeks and no reply so that's no help but thanks

Re: Casualty episodes missing from catch up

oj01 — Fri, 05 Jan 2024 07:44:53 GMT

@Anonymous wrote:
@KevNewMedia wrote:
@Anonymous wrote:
@caesarome wrote:
According to this they are still on series 37 with episode 43 due to be broadcast tomorrow ?
Series 37 finished a bit ago plus they not go thumbnails on sky.com (which they should have) as seen in the link you added so the data also not right somewhere for casualty on sky could all be part of the problem
@Kirsty+S27 @Sam-R @KevNewMedia
Hi @Anonymous and Happy New Year!

As has been mentioned, we'd recommend emailing the ViewerR@Sky.UK team for any content related feedback.

Just so that you know, Kirsty and Sam no longer work in the Sky Community 😉
Hi iv emailed the viewers team twice in the last 2 weeks and no reply so that's no help but thanks

That's odd. I always get a reply within a couple of days from Viewer Relations.

Re: Casualty episodes missing from catch up

Anonymous — Fri, 05 Jan 2024 09:20:06 GMT

@oj01 wrote:
@Anonymous wrote:
@KevNewMedia wrote:
@Anonymous wrote:
@caesarome wrote:
According to this they are still on series 37 with episode 43 due to be broadcast tomorrow ?
Series 37 finished a bit ago plus they not go thumbnails on sky.com (which they should have) as seen in the link you added so the data also not right somewhere for casualty on sky could all be part of the problem
@Kirsty+S27 @Sam-R @KevNewMedia
Hi @Anonymous and Happy New Year!

As has been mentioned, we'd recommend emailing the ViewerR@Sky.UK team for any content related feedback.

Just so that you know, Kirsty and Sam no longer work in the Sky Community 😉
Hi iv emailed the viewers team twice in the last 2 weeks and no reply so that's no help but thanks
That's odd. I always get a reply within a couple of days from Viewer Relations.

Yeah don't know why they won't answer me I even emailed apps@sky.uk and they not even answered me iv not done anything wrong so don't know why they won't answer what ca I do now? As this needs fixing @oj01