topic Sky Q box in Sky Q

Sky Q box

daveham — Fri, 29 Dec 2023 13:34:37 GMT

My Sky Q main box is not working but the 2 mini ones are working fine. I don't even get the hello on the TV. It was fine yesterday but switched on today and nothing, anyone know what this could be. I have already reset everything and also changed HDMI leads, so it's a bit weird. Thanks in advance

Re: Sky Q box

Invisiblename — Fri, 29 Dec 2023 17:26:14 GMT

@daveham wrote:
My Sky Q main box is not working but the 2 mini ones are working fine. I don't even get the hello on the TV. It was fine yesterday but switched on today and nothing, anyone know what this could be. I have already reset everything and also changed HDMI leads, so it's a bit weird. Thanks in advance

Are you sure you've got your tv set to the correct HDMI input for your Sky Q?

Re: Sky Q box

Laing1 — Fri, 29 Dec 2023 17:26:43 GMT

@daveham wrote:

My Sky Q main box is not working but the 2 mini ones are working fine. I don't even get the hello on the TV. It was fine yesterday but switched on today and nothing, anyone know what this could be. I have already reset everything and also changed HDMI leads, so it's a bit weird. Thanks in advance

@daveham when you switch the box on does the green light on the main Q box come on ?

If it does you could try pressing the following sequence of buttons the home button followed by 1080 and then the home button again