https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520861#M622430 <P>I've done a software update and I'm currently at Q230.000.14.00L</P> Thu, 28 Dec 2023 23:54:45 GMT Damian_1 2023-12-28T23:54:45Z https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520861#M622430 <P>I've done a software update and I'm currently at Q230.000.14.00L</P> Thu, 28 Dec 2023 23:54:45 GMT https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520861#M622430 Damian_1 2023-12-28T23:54:45Z https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520871#M622435 <P>I am with bt but my sky q has been connecting and not connecting all night and could not watch much at all as it was freezing or going blank . Not sure if it's due to the heavy rain and wind&nbsp;</P> Fri, 29 Dec 2023 00:57:13 GMT https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520871#M622435 Michelle70 2023-12-29T00:57:13Z https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520938#M622443 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3936733">@Michelle70</a>&nbsp;wrote:<BR /><P>I am with bt but my sky q has been connecting and not connecting all night and could not watch much at all as it was freezing or going blank . Not sure if it's due to the heavy rain and wind&nbsp;</P><HR /></BLOCKQUOTE><P>Were you watching on a streaming /catchup service, because live TV has nothing to do with your internet connection on Q.</P> Fri, 29 Dec 2023 08:15:43 GMT https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520938#M622443 Chodley 2023-12-29T08:15:43Z https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520939#M622444 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3936717">@Damian_1</a>&nbsp;wrote:<BR /><P>I've done a software update and I'm currently at Q230.000.14.00L</P><HR /></BLOCKQUOTE><P>Try the steps in post 7 on here (and check out 8 )</P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/Sky-Q/Sky-q-box-not-linking-with-Wi-Fi/m-p/4504698#M618552" target="_blank" rel="noopener">https://helpforum.sky.com/t5/Sky-Q/Sky-q-box-not-linking-with-Wi-Fi/m-p/4504698#M618552</A></P> Fri, 29 Dec 2023 08:20:25 GMT https://helpforum.sky.com/t5/Sky-Q/My-skyQ-box-keeps-connecting-and-disconnecting-to-sky-broadband-network-All-other-devices-ok/m-p/4520939#M622444 Chodley 2023-12-29T08:20:25Z