topic Re: Paramount Plus Mysky_2008 in Sky Q

Paramount Plus Mysky_2008

Anonymous6 — Wed, 20 Dec 2023 12:03:54 GMT

Hi, I can see other people have experienced the same issues accessing Paramount Plus. I have sky cinema but since I upgraded to Sky Q I no longer have access to Paramount Plus. This has been ongoing for months now and the quality of customer care is absolutely disgraceful. Can I ask how other people got it resolved, I am at the point of cancelling my entire subscription to Sky. I'm shocked at the abysmal service.

Re: Paramount Plus Mysky_2008

Tom-W19 — Thu, 21 Dec 2023 10:18:14 GMT

Hi @Anonymous6

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount Plus Mysky_2008

Mark672 — Wed, 27 Dec 2023 18:56:58 GMT

@Tom-W19 please can you help me, I have the dreaded MYSKY_2008 error when trying to access Paramount plus. I have Sky Q and Cinema and would love to watch content on P+ but can't.

Re: Paramount Plus Mysky_2008

Anonymous6 — Wed, 27 Dec 2023 19:01:23 GMT

I hope you have better luck. I had to cancel mine.

Re: Paramount Plus Mysky_2008

borghunter2 — Thu, 28 Dec 2023 10:02:51 GMT

I can't recall exactly what I did in the end (the post is archived) but I had similar problems.

I do recall changing the sky q box DNS to 8.8.8.8.

Re: Paramount Plus Mysky_2008

Ecosse — Thu, 28 Dec 2023 10:07:29 GMT

Take a look here.