topic Re: Channel 4 app not on mini box in Sky Q

Channel 4 app not on mini box

reddude — Wed, 27 Dec 2023 10:44:59 GMT

the Channel 4 app has appeared on my main Sky Q box and 2 of my Sky mini boxes but still has not appeared on my 3rd box.

I've tried refreshing the apps and restarting the mini box but the app has still not appeared.

Any help would be appreciated

Kind regards

Re: Channel 4 app not on mini box

oldfella — Wed, 27 Dec 2023 10:50:37 GMT

@reddude wrote:

Hi

the Channel 4 app has appeared on my main Sky Q box and 2 of my Sky mini boxes but still has not appeared on my 3rd box. I've tried refreshing the apps and restarting the mini box but the app has still not appeared.

Any help would be appreciated

Kind regards

Hi @reddude

First try rebooting your Main Q box and when this is completly back up and running reboot the problem mini.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: Channel 4 app not on mini box

reddude — Mon, 01 Jan 2024 12:48:57 GMT

Sorry for delayed response.

It's been a busy few days.

Unfortunately this did not work.

I'm think it's probably because this box is connected via ethernet while the other boxes are connected via WiFi network.

It's something I will have to try at a later date as the location is awkward.

Thanks for your help

Regards

Re: Channel 4 app not on mini box

Steve208 — Thu, 02 May 2024 19:36:13 GMT

Hi,

Currently have the same problem with the same setup, 1 main Q box, 3 mini boxes which 2 have the app but 1 does not.

Did you manage to get this working?

Re: Channel 4 app not on mini box

reddude — Thu, 02 May 2024 19:42:17 GMT

Yeah after a few weeks then channel 4 app just appeared on my mini box. It just eventually updated itself.

Re: Channel 4 app not on mini box

Steve208 — Thu, 02 May 2024 19:45:14 GMT

Awesome, thanks for your reply!

Re: Channel 4 app not on mini box

reddude — Thu, 02 May 2024 20:36:16 GMT

No worries