https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-active/m-p/4518841#M622042 <P>I keep getting a message that my viewing card is not active when I try looking recordings, or trying to refund eyc</P> Tue, 26 Dec 2023 12:49:40 GMT RObat 2023-12-26T12:49:40Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-active/m-p/4518841#M622042 <P>I keep getting a message that my viewing card is not active when I try looking recordings, or trying to refund eyc</P> Tue, 26 Dec 2023 12:49:40 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-active/m-p/4518841#M622042 RObat 2023-12-26T12:49:40Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-active/m-p/4518883#M622048 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3934713">@RObat</a>&nbsp;wrote:<BR /> <P>I keep getting a message that my viewing card is not active when I try looking recordings, or trying to refund eyc</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3934713">@RObat</a>&nbsp;You could try refreshing your viewing card by pressing home &gt; settings &gt; system info &gt; viewing card number &gt; setup &gt; viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet&nbsp;</P> Tue, 26 Dec 2023 13:59:54 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-active/m-p/4518883#M622048 Laing1 2023-12-26T13:59:54Z