https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518274#M621915 <P>Hi I am trying to get sky cinema on my sky Q but when I do it on the app or online it won't do it. Also when I try to do it on my sky Q box it tells me to head to sky.com can anyone help please xx</P> Sun, 24 Dec 2023 20:18:40 GMT Annemc2 2023-12-24T20:18:40Z https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518274#M621915 <P>Hi I am trying to get sky cinema on my sky Q but when I do it on the app or online it won't do it. Also when I try to do it on my sky Q box it tells me to head to sky.com can anyone help please xx</P> Sun, 24 Dec 2023 20:18:40 GMT https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518274#M621915 Annemc2 2023-12-24T20:18:40Z https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518277#M621916 <P>When you say "it won't do it" what happens? Might be tricky to sort this one out over Christmas.</P><P>&nbsp;</P><P>might be worth trying sky on twitter as they seem to be working Christmas day.</P> Sun, 24 Dec 2023 20:28:42 GMT https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518277#M621916 Chodley 2023-12-24T20:28:42Z https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518278#M621917 <P>On my sky box it says got to sky.com and when I go to do it on a computer onnny account after pressing upgrade package it says shopping basket empty&nbsp;</P> Sun, 24 Dec 2023 20:29:18 GMT https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518278#M621917 Annemc2 2023-12-24T20:29:18Z https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518283#M621920 <P>These things are usually down to strange issues with your account that only the Sky team can sort out unfortunately. I would definitely try twitter and tell them you want to give them money <span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P> Sun, 24 Dec 2023 20:46:28 GMT https://helpforum.sky.com/t5/Sky-Q/Hi-I-am-trying-to/m-p/4518283#M621920 Chodley 2023-12-24T20:46:28Z