topic Sky tv not connecting to sky wifi in Sky Q

Sky tv not connecting to sky wifi

Ab33ndnnebf — Sun, 24 Dec 2023 17:05:36 GMT

I have sky tv & broadband I have reset the network connection so many times it now says connected but my tv is still not working and my apps are not working please help

Re: Sky tv not connecting to sky wifi

Laing1 — Sun, 24 Dec 2023 17:20:23 GMT

@Ab33ndnnebf wrote:

I have sky tv & broadband I have reset the network connection so many times it now says connected but my tv is still not working and my apps are not working please help

@Ab33ndnnebf do you have Sky Q/Sky HD or sky Glass/stream as Sky Q/HD gets its signal from a satellite signal so if your network is down you should still get TV signal.

Re: Sky tv not connecting to sky wifi

Mark39 — Sun, 24 Dec 2023 17:21:26 GMT

Try turning off both your router and your Sky box off at the plug. Leave the router for 30 seconds before turning on and wait until you have a good WiFi connection (on other devices) before restarting your Sky box.