https://helpforum.sky.com/t5/Sky-Q/Card-not-pairing/m-p/4517725#M621810 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3933444">@Sebulba</a>&nbsp;wrote:<BR /> <P>My sky box isn't working. It says viewing card nought paired and I cant watch any of the programs. It also says I need to upgrade my subscription but we have the phone who do you speak to and how can I get this working?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3933444">@Sebulba</a>&nbsp;You could try refreshing your viewing card by pressing home &gt; settings &gt; system info &gt; viewing card number &gt; setup &gt; viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet&nbsp;</P> Sat, 23 Dec 2023 21:26:36 GMT Laing1 2023-12-23T21:26:36Z https://helpforum.sky.com/t5/Sky-Q/Card-not-pairing/m-p/4517664#M621789 <P>My sky box isn't working. It says viewing card nought paired and I cant watch any of the programs. It also says I need to upgrade my subscription but we have the phone who do you speak to and how can I get this working?</P> Sat, 23 Dec 2023 19:21:03 GMT https://helpforum.sky.com/t5/Sky-Q/Card-not-pairing/m-p/4517664#M621789 Sebulba 2023-12-23T19:21:03Z https://helpforum.sky.com/t5/Sky-Q/Card-not-pairing/m-p/4517725#M621810 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3933444">@Sebulba</a>&nbsp;wrote:<BR /> <P>My sky box isn't working. It says viewing card nought paired and I cant watch any of the programs. It also says I need to upgrade my subscription but we have the phone who do you speak to and how can I get this working?</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3933444">@Sebulba</a>&nbsp;You could try refreshing your viewing card by pressing home &gt; settings &gt; system info &gt; viewing card number &gt; setup &gt; viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet&nbsp;</P> Sat, 23 Dec 2023 21:26:36 GMT https://helpforum.sky.com/t5/Sky-Q/Card-not-pairing/m-p/4517725#M621810 Laing1 2023-12-23T21:26:36Z