topic Second multi box has few channels in Sky Q

Second multi box has few channels

James37 — Sat, 23 Dec 2023 19:48:39 GMT

Sky Q downstairs work fine

upstairs multi second box works but has very little channels working

no sports of film channels

Re: Second multi box has few channels

Daniel0210 — Sat, 23 Dec 2023 19:53:48 GMT

Presuming the mini box upstairs was obtained legitimately from Sky… try rebooting the main Sky Q box first, then when that's up and running again do the same with the mini box.
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Re: Second multi box has few channels

James37 — Sat, 23 Dec 2023 20:48:11 GMT

Thanks for the idea but still only have very little channels

Re: Second multi box has few channels

Daniel0210 — Sat, 23 Dec 2023 20:55:39 GMT

@James37

What are you seeing when you try to watch a sports or Cinema channel on the mini box?