topic Sky Q and mini boxes saying 'no internet' but upon network connection test the network is good in Sky Q https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-mini-boxes-saying-no-internet-but-upon-network-connection-test-the-network-is-good/m-p/4517461#M621747 <P>Installed a new standalone router this week, since moving to a static IP all devices in the home are ok with the expection of the Sky Q and mini boxes.</P><P>&nbsp;</P><P>Each time the boxes are switched on from standby mode, they read 'It looks like you do not have an internet connection right now' but the channels, TV schedule all still work and the new router is reading the boxes have internet on the network.</P><P>&nbsp;</P><P>Upon trying to reset the network on the Sky Q box reads 'no problems with the network'.</P><P>&nbsp;</P><P>Completly stumped with the issues, any suggestions?</P><P>&nbsp;</P> Sat, 23 Dec 2023 14:15:00 GMT Keeks2 2023-12-23T14:15:00Z Sky Q and mini boxes saying 'no internet' but upon network connection test the network is good https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-mini-boxes-saying-no-internet-but-upon-network-connection-test-the-network-is-good/m-p/4517461#M621747 <P>Installed a new standalone router this week, since moving to a static IP all devices in the home are ok with the expection of the Sky Q and mini boxes.</P><P>&nbsp;</P><P>Each time the boxes are switched on from standby mode, they read 'It looks like you do not have an internet connection right now' but the channels, TV schedule all still work and the new router is reading the boxes have internet on the network.</P><P>&nbsp;</P><P>Upon trying to reset the network on the Sky Q box reads 'no problems with the network'.</P><P>&nbsp;</P><P>Completly stumped with the issues, any suggestions?</P><P>&nbsp;</P> Sat, 23 Dec 2023 14:15:00 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-mini-boxes-saying-no-internet-but-upon-network-connection-test-the-network-is-good/m-p/4517461#M621747 Keeks2 2023-12-23T14:15:00Z Re: Sky Q and mini boxes saying 'no internet' but upon network connection test the network is good https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-mini-boxes-saying-no-internet-but-upon-network-connection-test-the-network-is-good/m-p/4517533#M621761 <P>The router is a TP Link AX 110&nbsp; 000</P> Sat, 23 Dec 2023 16:03:35 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-mini-boxes-saying-no-internet-but-upon-network-connection-test-the-network-is-good/m-p/4517533#M621761 Keeks2 2023-12-23T16:03:35Z