topic Re: 18 or more channels aren't working. Including STV, sky witness, sky Atlantic. in Sky Q

18 or more channels aren't working. Including STV, sky witness, sky Atlantic.

Brian1875 — Thu, 21 Dec 2023 09:03:02 GMT

18 or more channels aren't working. Inluding

Sky witness, sky Atlantic, STV,

Re: 18 or more channels aren't working. Including STV, sky witness, sky Atlantic.

Invisiblename — Thu, 21 Dec 2023 09:28:57 GMT

@Brian1875 wrote:
18 or more channels aren't working. Inluding
Sky witness, sky Atlantic, STV,

Check that the cable connectors from the dish into the back of your Sky Q box are still finger tight. If they are ok, then it sounds like your dish has gone out of alignment (strong winds today). If you own your own dish, you will need to arrange for an engineer to come out (January earliest would be my guess). If it's a communual dish, you'll need to contact your management company.

Re: 18 or more channels aren't working. Including STV, sky witness, sky Atlantic.

Ecosse — Thu, 21 Dec 2023 09:38:15 GMT

Do you mean within the TV Guide? I too am getting this more often at the moment - the only way I can resolve it is by unplugging the main SKY Q box from the wall for 30 seconds. Turn back on and just follow the on-screen instructions to get back up and running within 5 minutes.

Give the guide 3 or 4 minutes to re-appear.