https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515595#M621323 <P>Done several times and has made no difference&nbsp;</P> Wed, 20 Dec 2023 21:31:59 GMT Rita35 2023-12-20T21:31:59Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515508#M621303 <P>The picture/programme intermittently freezes. Including sound. This is only happening upstairs on the q box. Downstairs there is no problem.&nbsp;</P> Wed, 20 Dec 2023 19:41:15 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515508#M621303 Rita35 2023-12-20T19:41:15Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515516#M621306 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3931408">@Rita35</a>&nbsp;wrote:<BR /><P>This is only happening upstairs on the q box.</P><HR /></BLOCKQUOTE><P>Mini box?</P> Wed, 20 Dec 2023 19:51:25 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515516#M621306 PandJ2020 2023-12-20T19:51:25Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515520#M621307 <P>Yes mini box</P> Wed, 20 Dec 2023 19:53:19 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515520#M621307 Rita35 2023-12-20T19:53:19Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515547#M621316 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3931408">@Rita35</a>&nbsp;wrote:<BR /> <P>Yes mini box</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3931408">@Rita35</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then reboting the mini box</P> Wed, 20 Dec 2023 20:19:15 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515547#M621316 Laing1 2023-12-20T20:19:15Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515595#M621323 <P>Done several times and has made no difference&nbsp;</P> Wed, 20 Dec 2023 21:31:59 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-picture-freezing/m-p/4515595#M621323 Rita35 2023-12-20T21:31:59Z